I hate to go back and forth between applications to check customer information and correspondence
With Everest, you have total and direct access to all customer and vendor contact information a correspondence, both those from you and other employees

E-mails form a huge part of my company’s records but they lie scattered across many machines
Regardless of who within your company sends an e-mail to an account, you can access it from inside Everest. With Everest communication software in place, e-mails are no longer scattered across different employees' inboxes, or third-party e-mail services.

I have trouble reassigning an account to a new sales rep because the new rep does not have easy access to dialog history of a specific prospect or customer
In Everest, e-mails are tied to a customer account instead of a sales rep’s. So, if a rep leaves the company, the concerned e-mail correspondence will be available to the new rep, enabling him or her to quickly obtain background and perspective on any issue related to a prospect or customer.

My sales reps make commitments to customers through e-mail but don’t document those commitments
Everest resolves this problem in this fashion: commitments made to any customer by e-mail become part of that customer's account for record keeping, and these records can be accessed by other employees in your company through your business management system

I use Microsoft Outlook but it does not integrate with my company’s contact management system
Everest MailBridge integrates Microsoft Outlook e-mail with Everest’s centralized contact management. Not only that, with e-mails added to appropriate customer accounts inside Everest, communications are shared throughout your organization.